• Curriculum Vitae

    Angela Manzo leads decision analysis for Apple’s cloud infrastructure business operations, evaluating opportunities and informing stakeholders across lines of business and regions.

     

    An MIT-trained and award-winning mathematician, Angela has managed multi-million dollar projects and portfolios spanning investment banking and capital markets, consumer electronics, life sciences and pharmaceutical strategy, agricultural R&D, commercial and industrial energy management, and data center operations.

     

    Angela is a keynote speaker, guest lecturer, and author with credits including the Journal of Graphic Theory, the Wall Street Journal and the Harvard Business Review.

     

     

    broken image

    "everyone I know says it's fun to collaborate with her, and I'm not surprised"

    -H. al-Mohssen

    broken image

    "a genuine pleasure to work both for and with"

    -W. Aubin

    broken image

    "she handles difficult tasks without hesitation"

    -M. Chevrier

    broken image

    "a brilliant data scientist, an enthusiastic contributor, and an effective and compassionate leader"

    -R. Huffman

    broken image

    "one of the most kickass women in tech that [you] might not have heard of"

    -C. Mims

    broken image

    "she shows up for her team in a way I hadn’t witnessed or even heard of before"

    -S. Mohammed

    broken image

    "she pitches in, puts in the hard work, and keeps smiling"

    -A. Peterson

    broken image

    "she masters new knowledge and vocabulary with amazing speed"

    -A. Silverstone

    broken image

    "very funny, exceptionally quick-witted, and caring"

    -D. Squasoni

  • Professional Experience

    broken image

    Cloud Infrastructure Decision Analysis; Oct 2022-present

    Cambridge, MA

     

    As head analyst for Apple's cloud infrastructure business operations (CIBO), I focus on related opportunities across Apple to inform and evaluate executive decisions and support large investment projects across platforms, regions, and lines of business.

     

    Apple Inc. is an American multinational technology company incorporaed in 1977 and headquartered in Cupertino, CA. It was founded as Apple Computer Company on April 1, 1976 to produce and market the Apple I personal computer. Its second computer, the Apple II—one of which our family owned when I was growing up in Brazil—, became a best seller as one of the first mass-produced microcomputers.

    broken image

    Technical Advisor; Jan 2016-present

    Greater Boston Area, MA

     

    Research shows that Measurement-Based Care improves outcomes, but is critically underused. By partnering with organizations to achieve successful implementation, Mirah makes MBC into a sustainable practice.

     

    Mirah helps behavioral health organization incorporate data into therapy and level-of-care decisions, with outcomes visible to clinicians and leadership. Clear, easily accessible data analytics help identify and proliferate best practices.

     

  • broken image
    • Senior Director Data Science and Analytics; Mar 2021-Sep 2022
    • Director of Data Science; Jan 2017-Mar 2021

    Greater Boston Area, MA

     

    I came to iRobot in 2017 to build a world-class team that could help bring data-driven innovation to a global fleet of consumer robots—and inject data-informed decision-making into the very fabric of the company.

     

    Pragmatically, my initial objective was two-fold: we had to generate immediate analytical ROI on high-value and high-visibility projects to demonstrate the results of the substantial initial investments, and importantly we needed to place audacious architectural and research-driven bets and enable the company to deliver on the promise of a truly smart home.

     

    Until an Amazon attempted acquisition was announced, I led the Data Science and Analytics Center of Excellence at iRobot: a multi-disciplinary group of data professionals with a multi-million dollar operating plan. The team worked at the intersections of Cloud Operations, IoT, Data Governance, Platform Architecture, Software Development, Testing and Automation, Digital Product Management, Security, and Privacy to provide a credible single-source-of-truth for analytics, experimentation, and insights.

     

    Prior to leading the Data Science and Analytics Center of Excellence, I ran data analytic, algorithmic, and scientific initiatives across iRobot's R&D organization. From improving mission completion, to the introduction of customer capabilities like suggesting “keep out” zones for the robot, these teams showed internal stakeholders how data could be a differentiator for iRobot’s products. We helped develop algorithms (recommender systems, predictive analytics, reinforcement learning, computer vision, object recognition, etc.) that run on-board our robotic fleet, as internal tooling to accelerate development and inform our technology strategy, and in our consumer-facing applications on mobile devices.

     

    iRobot was founded in 1990 by Rodney Brooks, Colin Angle, and Helen Greiner after working in MIT's Artificial Intelligence Lab. In September 2002, iRobot unveiled its home robots flagship, the Roomba, which went on to sell a million units by 2004.

    broken image
    • Senior Manager, Big Data Analytics and Platform Engineering; Sept 2016-Jan 2017
    • Senior Manager, Data Science; Aug 2015-Sep 2016
    • Manager, Data Science; Aug 2014-Aug 2015

    Greater Boston Area, MA

     

    Every day at EnerNOC I got to work with an amazing group of people and:

    • Oversaw development and maintenance of our data and metadata stores, relational, graph, and "Big" databases, alerting systems, and serverless analytical frameworks (using HBase, Storm, AWS Lambda/Kinesis, DynamoDB, Redshift, Spark, TitanDB, Neo4J, Forge Rock Identity Management, Oracle);
    • Reached employee engagement ranked in the 98th percentile as measured against all 2016 respondents (not just within EnerNOC) in the global Gallup Q12 Survey;
    • Advanced outward facing thought-leadership through a mix of academic partnerships and facilitating participation in key industry and academic events;
    • Delivered dozens of patent filings for novel data applications.

    Prior to its acquisition, EnerNOC was a provider of demand response solutions and energy intelligence software and is now part of Enel. With capabilities to better address budgets and procurement, utility bill management, facility analysis and optimization, sustainability and reporting, project tracking, and demand management, EnerNOC's SaaS platform helped enterprises control energy costs, mitigate risk, and streamline compliance and sustainability reporting.

    broken image

    Director; Jul 2013-Jul 2014

    Greater Boston Area, MA

     

    During my tenure as Director with the Advanced Analytics Group, our team:

    • Introduced visualization techniques and tools (such as Tableau, R), predictive and data quality methods, as well as best-practices in version-control, reproducibility, and model development.
    • Improved a predictive algorithm for a leading cosmetics campaign that yielded 3.5% incremental average basket value;
    • Developed and implemented a novel approach to brand loyalty assessment, with 4.4x Return on Investment;
    • Increased billability from 65% to 78%—we introduced formalized training, a mentorship program, and aligned the team on expectations, governance, and recruiting.

    Harte Hanks is a marketing service organizations, delivering millions of customer interactions every day for some of the best-loved brands in the world. The Analytics Consulting Group is brought in to deliver the most sophisticated projects, such as natural language processing, campaign analytics, and market segmentation.

    broken image

    Senior Consultant and Engagement Manager; Feb 2013-Jun 2013

    Greater Boston Area, MA

     

    My team analyzed longitudinal patient claims data to inform price and reimbursement strategies for industry clients.

     

    The Amundsen Group is now a division of the IQVIA Market Access Strategy & Analytics organization. Their main focus is to help pharmaceutical companies with quantitative and data-driven commercialization consulting.

    broken image

    Senior Consultant; Sep 2011-Jan 2013

    Greater Philadelphia Area, PA

     

    It was my privilege to work directly with owner and Principal, Jack Kloeber, and apply decision sciences methods to complex strategic problems. During my tenure at KROMITE, I got to:

    • Design and write a stochastic model with over 10,000 lines of code to simulate and improve soybean research & development processes for a Top-3 seed company—and helped inform and optimize decisions on US$410Mn spend. This project was awarded INFORMS’ Edelman Award for Achievement in Operations Research and the Management Sciences;
    • Build a Multiple-Objective Decision Analysis model for Top-3 pharma company to quantify benefit-risk information for publication and presentation to Federal Drug Administration advisory committee in Washington, D.C.;
    • Represent Kromite at the American Association for the Study of Liver Diseases in San Francisco, the annual meeting of the Pennsylvania Bio in Philadelphia, the Argyle Conference in New York City, and the Phacilitate Conference in Boston;
    • Present Disease Burden Analysis findings at World Health Organization in Geneva, Switzerland.

    Jack Kloeber, a retired US Army Lt. Colonel who, prior to his leadership at KROMITE taught mathematics at West Point and decision analysis at the Air Force Institute of Technology, also led Portfolio Management for Bristol-Myers Squibb and J&J Pharma.

    broken image

    Kerdan Group, now Human Care Systems

    • Senior Consultant; Mar 2009-Jul 2011
    • Consultant; May 2006-Mar 2009

    Greater Boston Area, MA

     

    During my time with this exceptional team, I got to work on many projects across multiple therapeutic areas, business units, and markets. These included:

    • Drafting a target product profile and Phase-3 development plan decision tree for top metabolic asset with estimated peak sales of US$500Mn to US$2Bn;
    • Evaluating market research and clinical data (segment and market mapping, patient flows, forecasting models) to guide Research & Development and promotional spend for 3 Novel Chemical Entities;
    • Designing Neurology therapeutic area strategy for mid-size company to guide US$80Mn in discovery and in-licensing efforts.

    Kerdan was founded in 2001 by Matt Hall and Thom Doyle on the idea that instead of providing clinical abstractions and deductively analyzing pharmaceutical data, we instead could get better results via abductive logic—an "Occam's Razor" approach to strategy.

    broken image

    Dive Master and Open Water Instructor; Jul 2004-Jun 2005

    Christiansted, USVI

     

    I spent almost a year there learning to dive, and eventually teaching others to dive as well. St. Croix Ultimate Bluewater Adventures is a PADI 5-Star Instructor Development Center and a PADI Tec Diving Center. As a dive-master here, I took up to 14 certified divers per dive on underwater tours and shared local animal and coral information back on deck.

     

    The 4,000 year old St. Croix barrier reef is one of the best developed reef systems in the tropical Atlantic Caribbean and is the most extensive reef on the Puerto Rican shelf. The island is located on the boundary between the Caribbean Sea and the Atlantic Ocean, and has a wall that drops 13,000 feet (4km). There are 5 shipwrecks within 100 yards of each other off Butler Bay.

    broken image

    Analyst; Jul 2003-Jun 2004

    Greater New York Area, NY

     

    As a Global Capital Markets analyst with the firm, I analyzed models and comparables on event-triggered credit financings for both investment-grade and high-yield assets.

    • I kept a database of relevant market conditions and the expected price/yield impact of mock credit operations by monitoring the portfolio management and debt trading desks;
    • I built the source-of-funds and capital restructuring models for a US$1.8Bn Initial Public Offering leveraged by US$1Bn credit issue;
    • I developed a pricing model and worked with our legal counterparts at Skadden, Arps, Slate, Meagher & Flom to help write a complex US$580Mn multi-lien credit offering, which ultimately drove 8-digit revenue for the firm.

    Morgan Stanley is an American multinational financial services corporation who provides securities products and services.

  • Volunteering and Internships

    broken image

    Technical Advisor

    Washington, D.C. – 2020-2022

     

    The Tech Talent Project was founded in 2017 by former technology leaders from previous White House administrations. It is a nonpartisan, nonprofit project dedicated to increasing the ability of the U.S. government to recruit modern technical leaders in order to achieve critical economic, policy, and human outcomes.

    broken image

    Volunteer Pet Rescuer

    Greater Boston Area, MA – 2010-2018

     

    HomeAgain PetRescuers are part of a nationwide network of over 1 million volunteers who help reunite missing pets with their families. This network is alerted every time a lost cat or dog goes missing in a location, and provides training and resources to aid in the rescue.

    broken image

    Admissions Interviewer, 2 districts

    Various Locations2008-2016

     

    The MIT Educational Council creates a vital link between secondary schools, students, teachers, and the parents of prospective students. As advocates and ambassadors for MIT, Educational Counselors recruit, interview, and respond to the concerns of admissions candidates within communities across the country and abroad. Uniquely positioned to put a human face on the Institute, Educational Counselors encourage and assist students and their parents in discovering MIT's educational, social, and extracurricular opportunities and navigating the applications process.

    broken image

    Volunteer Translator

    Greater Boston Area, MA – Spring 2003

     

    For two afternoons every week I provided assistance in French, Portuguese, and Spanish to families and friends of patients in the waiting area. Many non-native English-speaking patients do not have a support network nearby, and I tried to help them feel a little more comfortable in the hospital.

     

    Founded in 1811, the 820-bed world-renowned medical center offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. Each year the MGH admits approximately 35,000 inpatients and handles more than 1 million visits.

    broken image

    Summer Research Program

    Rio de Janeiro, Brazil – Spring & Summer 2002

     

    During this summer research internship, funded by the 2002 MIT Provost research grant, I performed a comparative study of the local presidential election media coverage, highlighting the disparity between the alleged objectivity and impartiality of newspapers, and their behavior as political agents during election campaigns.

     

    The School of Electoral Studies, Political Communication, and Public Opinion, a department of the Institute for Social and Political Studies (IESP) of the State University of Rio de Janeiro (UERJ), has acquired a significant database of journalistic coverage in Brazil.

    broken image

    Undergraduate Research Opportunities Program

    Cambridge, MA – Fall 2001

     

    Under direct supervision of Mechanical Engineering Professor Seth Lloyd, I explored quantum information theory, computation, and communications in order to make progress toward a transfer control protocol for quantum data.

     

    One of the earliest programs of its kind in the United States, MIT’s UROP allows students to participate in research as the junior colleagues of Institute faculty. The Research Lab of Electronics Quantum Information Group conducts investigations in two major areas: The first is in quantum information, with research in the design of quantum computer and quantum communication systems, as well as work in quantum algorithms, theory of quantum information, and quantum control theory. The second is in complex systems, including problems of complexity in engineering and in measures of complexity.

    broken image

    Summer Internship

    Poços de Caldas, Brazil – Summer 2001

    I was an intern here, so I assume that mostly I just slowed other people down while I learned a ton! This unit has about one thousand employees and four integrated production areas: mining, refining, smelting, and aluminum powder. Here, Alcoa produces calcined alumina and hydrated alumina, metal in liquid form, billets, ingots, and powdered aluminum. This is also where the company centralizes the services of the administrative and financial areas for Brazil operations.

    broken image

    Summer Internship

    São Paulo, Brazil – Summer 2000

     

    Itaú is the largest Latin American bank and one of the largest banks on the planet, with approximately 96,000 employees and operations in 20 countries; the bank provides services to individuals and companies of all sizes, from major transnational groups to local micro-entrepreneurs. I was an intern here too, so I know that mostly I just slowed other people down while I learned a ton!

  • Cornell University

    CORNELL UNIVERSITY

    S.C. JOHNSON GRADUATE SCHOOL OF MANAGEMENT

    Data-Driven Marketing, 2014

     

    MBA-level content in marketing concepts, strategy, and research methods.

  • Patents and Applications

    37 granted global patents. A few selected awards:

    broken image

    USPTO 10,839,554

    (2020-11-17)

    Bassa, A.; Al-Mohssen, H.

    USPTO 10,575,699

    (2020-03-03)

    Bassa, A.; Al-Mohssen, H.

    USPTO 10,775,755

    (2020-09-15)

    Al-Mohssen, H.; Bassa, A.; Main, E.

    USPTO 10,684,599

    (2020-06-16)

    Al-Mohssen, H.; Main, E.; Bassa, A.

    USPTO 10,552,869

    (2020-02-04)

    Al-Mohssen, H.; Main, E.; Bassa, A.​

    USPTO 10,153,637

    (2018-12-11)

    Al-Mohssen, H.; Paradis, R.; Bassa, A.

    USPTO 10,025,338

    (2018-07-17)

    Al-Mohssen, H.; Bassa, A.; Paradis, R. 

    USPTO 9,786,143

    (2017-10-10)

    Al-Mohssen, H.; Paradis, R.; Bassa, A.

  • broken image

    EPO Application

    EP3242256

    Al-Mohssen, H.; Main, E.; Bassa, A.

  • broken image

    AusPat 2015201773

    Al-Mohssen, H.; Bassa, A.; Paradis, R.; Willig, R.

  • Honors, Awards & Publications

    broken image

    Massachusetts Innovation & Technology Exchange

    19th Annual MITX Awards, May 2015.

     

    EnerNOC's energy intelligence software collects and analyzes millions of data points about how enterprises buy energy, how much they're using, and when they're using it, and marries that information with grid and market signals, such as real-time prices, weather, and overall system peak. As a result, enterprises get actionable insights into how they can save money and use energy more productively, and utilities and grid operators get firm, reliable demand-side resources.

     

    broken image

    INFORMS, the Institute for Operations Research and the Management Sciences

    2015 Analytics Conference. April 2015.

     

    Syngenta partnered with KROMITE to jointly reevaluate crop research & development program operations, which resulted in improved crop output, reduced time-to-market, significant cost optimization, and increased portfolio value. Together, they developed new analytical tools that dramatically improved project lead training, decision-making and planning, and analytical thinking in the organization; and initiated a multi-year effort to customize and launch similar tools across all major crop areas.

     

^